February 3rd, 2026

AMC v2.0 brings a major evolution of the platform with a fully redesigned UI and analytics-driven workflows that make insights faster to find and easier to act on.
Reworked home, onboarding, and organization pages with a new teams hierarchy, a new Admin Controls Panel, Agent Performance Heatmap, and improved AI Call Assistant session management - all designed to help teams move from insight to action with less friction.
Behind-the-scenes performance and reliability improvements support AMC’s next-generation capabilities.
This is just the beginning. Thanks for being part of the journey - stay tuned for what’s coming next.