🔔 New Notification Preferences

You can now control which email and in-app notifications you receive directly from Settings, giving you more flexibility and less noise.

👥 Improved User & Team Management

Added a Team Assignment filter on the Users page to easily distinguish assigned vs. unassigned users.

📧 Admin Email Notifications

Admins can now subscribe to agent approval email notifications, ensuring faster response times.

⚡ Faster Leads Overview

The Leads Overview page now loads significantly faster, improving day-to-day performance.

🎄 Happy Holidays & Happy New Year!

Thank you for being part of our journey this year.
Buckle up for awesome things coming next year!

This release brings several improvements to make your daily workflow smoother, faster, and more intuitive.

🤖 Sales AI Chat Assistant

You can now use the AI Chat Assistant directly inside the app to quickly:

• Get summaries and insights about your calls

• Ask questions about your leads

• Retrieve important information without searching through multiple pages

It’s designed to help you move faster and get answers instantly, right from where you’re working.

🔐 Easier Signup With Show/Hide Password

Improved signup experience with a simple show/hide password option.

📁 Lead Entity Added

We have introduced a new Lead entity in AMC to support clearer lead management and more accurate data structure across the platform.

📤 Smarter User Selection & Exports

You can now choose between:

• Selecting all users on the page

• Selecting all users in the result set

This makes exporting data more accurate and more flexible.

📊 Scoreboard Redesign

A refreshed Scoreboard layout gives you a cleaner, easier-to-read view of rankings and performance.

📈 Weekly Activity Report Improvements

Your weekly activity reports now offer clearer structure and better insight into team activity.

⚡ Performance Upgrades

The Call Results Table has been redesigned for significantly faster loading and a much smoother browsing experience.

👤 Faster Access to Signup

A new “Create Account” button has been added directly to the login page for easier onboarding.

🐞 Fixes

• Improved loading speed on the Users page.

• Fixed AI processing issues for large call transcripts.

• Cleaned up the agent view by removing unnecessary columns.

What’s New

• Improved User Overview page
  Cleaner layout and clearer visibility into user activity.

• Admin notifications
  Admins now automatically get alerts for pending user approvals.

• Leader Weekly Activity Report
  A new weekly email report that gives leaders a quick snapshot of team activity, including total calls, calls reviewed per leader, and last active times.

• Discord Team recognition
  Team achievements can now be automatically shared to your Discord channel via webhook.

Fixes

• Fixed issue preventing team leader removal.

• Fixed double scrollbars on Onboarding Hub and Billing pages.

• Three New AI Agents
  New AI Agents are now available and they will help automate more of your daily workflows.

  • AI Call Analysis

  • AI Rebuttal Analysis

  • AI Script Analysis

  To use the new AI Agents, just open any call and you will see the new AI insights available.

• Faster Agent Calls
  Significantly improved performance when viewing large sets of agent calls, making reviews quicker and smoother.

• Improved Transcription
  Upgraded transcription for faster and more accurate audio processing.

Fixes & improvements:

We have made several updates to improve your daily experience:

• CSV export now correctly reflects your selected filters.

• Newly created groups now reliably appear in the Groups filter.

• Improved data consistency for more accurate reporting.

• Audio player in the Onboarding Hub now stays properly aligned with short examples.

Plus, additional performance and stability improvements behind the scenes.

• Onboarding Hub
  Dashboard & Getting Started sections to support manager and agent onboarding.

• Enhanced Filters
  Filters now persist through the URL for easier sharing and returning to saved views.

Fixes & improvements:
We have made several improvements to enhance your daily use of the platform:

• Unified and improved UI text and terminology for a more consistent experience.

• Fixed the “Include Subteams” toggle on the Skills page.

• Date picker now works reliably without unexpected time changes.

• Pagination on Agent Calls remains on the correct page after viewing details.

• Filters are now more stable and responsive.

• Search results are more accurate, and multiple keywords are now recognized properly.

• Plus, additional performance, stability, and security enhancements behind the scenes.