• Onboarding Hub
  Dashboard & Getting Started sections to support manager and agent onboarding.

• Enhanced Filters
  Filters now persist through the URL for easier sharing and returning to saved views.

Fixes & improvements:
We have made several improvements to enhance your daily use of the platform:

• Unified and improved UI text and terminology for a more consistent experience.

• Fixed the “Include Subteams” toggle on the Skills page.

• Date picker now works reliably without unexpected time changes.

• Pagination on Agent Calls remains on the correct page after viewing details.

• Filters are now more stable and responsive.

• Search results are more accurate, and multiple keywords are now recognized properly.

• Plus, additional performance, stability, and security enhancements behind the scenes.