🤖 Agent Training

A new space for agent training where teams can explore objection scenarios, review real examples, and practice better responses, helping agents improve faster and more consistently.

📄 Script Management

Team Leaders can now create and manage call scripts in one place, making it easier to guide agents with consistent messaging and improve call quality across teams.

🔍 Keyword Search Improvements

Easily find important moments in calls with improved search and filtering, making reviews faster and more efficient.

🛠️ Fixes & Improvements

General stability and performance improvements for a more reliable experience.